Status for support.microsoft.com
✅
Last checked: 22 min ago ·
289ms ·
Visit site ↗
Testing from your connection...
Response time (24h)
Uptime: 100%
Avg: 191ms
Uptime — Last 7 Days
7 days ago
Now
No incidents in the last 7 days
Troubleshooting support.microsoft.com
If you're having trouble reaching support.microsoft.com even though it appears to be up, try these steps:
Browser Fixes
- Press Ctrl+Shift+R (or Cmd+Shift+R on Mac) to force a full refresh
- Clear your browser cache and cookies for this site
- Try opening the site in an incognito/private window
- Try a different browser (Chrome, Firefox, Safari, Edge)
DNS & Network Fixes
- Flush your DNS cache — on Windows:
ipconfig /flushdns - Try switching to a public DNS: 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google)
- Check if the site works on your mobile data — if it does, the problem is your ISP or router
- Restart your router/modem
Still Not Working?
- The site may be blocking your IP address or country
- Your ISP might be having routing issues to this specific server
- Try accessing the site using a VPN or proxy service
Statistics for support.microsoft.com
| Uptime | 100% |
| Avg response | 191ms |
Comments about support.microsoft.com
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