Response time (24h)
No incidents in the last 7 days
If you're having trouble reaching paypal.com even though it appears to be up, try these steps:
Browser Fixes
- Press Ctrl+Shift+R (or Cmd+Shift+R on Mac) to force a full refresh
- Clear your browser cache and cookies for this site
- Try opening the site in an incognito/private window
- Try a different browser (Chrome, Firefox, Safari, Edge)
DNS & Network Fixes
- Flush your DNS cache — on Windows:
ipconfig /flushdns - Try switching to a public DNS: 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google)
- Check if the site works on your mobile data — if it does, the problem is your ISP or router
- Restart your router/modem
Still Not Working?
- The site may be blocking your IP address or country
- Your ISP might be having routing issues to this specific server
- Try accessing the site using a VPN or proxy service
PayPal is a global digital payment platform that enables secure online money transfers, payments, and financial transactions worldwide.
PayPal is one of the world's largest digital payment processors, serving over 400 million users across more than 200 markets globally. The platform allows individuals and businesses to send and receive money online, make purchases without sharing financial information, and manage digital transactions securely. Users can link bank accounts, credit cards, and debit cards to their PayPal accounts for seamless payments. The service is widely used for e-commerce transactions, peer-to-peer money transfers, subscription payments, and international remittances. PayPal also offers merchant services for businesses, including payment processing, invoicing tools, and point-of-sale solutions. The company operates subsidiary services like Venmo for social payments and PayPal Credit for financing options. With robust fraud protection and buyer/seller dispute resolution systems, PayPal has become a trusted intermediary for online financial transactions, particularly popular among online shoppers, freelancers, small businesses, and anyone needing to transfer money digitally.
Common issues with paypal.com
Users commonly report login difficulties due to account security measures and two-factor authentication problems. Payment failures often occur due to insufficient funds, expired cards, or regional restrictions on certain transactions. Account limitations and holds are frequently encountered, especially for new users or unusual transaction patterns. During high-traffic periods like Black Friday or major sales events, users may experience slow loading times or temporary service interruptions. International users sometimes face currency conversion delays or region-specific payment method issues. If experiencing problems, users should verify their account status, check payment method validity, clear browser cache, or try accessing PayPal from a different device or network connection.
| Uptime | 99.9% |
| Avg response | 564ms |
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