Temps de réponse (24h)
No incidents in the last 7 days
If you're having trouble reaching instagram.com even though it appears to be up, try these steps:
Browser Fixes
- Press Ctrl+Shift+R (or Cmd+Shift+R on Mac) to force a full refresh
- Clear your browser cache and cookies for this site
- Try opening the site in an incognito/private window
- Try a different browser (Chrome, Firefox, Safari, Edge)
DNS & Network Fixes
- Flush your DNS cache — on Windows:
ipconfig /flushdns - Try switching to a public DNS: 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google)
- Check if the site works on your mobile data — if it does, the problem is your ISP or router
- Restart your router/modem
Still Not Working?
- The site may be blocking your IP address or country
- Your ISP might be having routing issues to this specific server
- Try accessing the site using a VPN or proxy service
Instagram is a social media platform owned by Meta where users share photos, videos, and Stories with followers worldwide.
Instagram is one of the world's largest social media platforms, allowing users to share photos, videos, Stories, and Reels with their followers. Originally launched as a photo-sharing app in 2010, Instagram has evolved into a comprehensive social platform featuring direct messaging, live streaming, shopping integration, and short-form video content. The platform serves over 2 billion monthly active users, including individuals, businesses, creators, and influencers who use it for personal expression, brand building, marketing, and e-commerce. Key features include the main feed for permanent posts, Stories that disappear after 24 hours, Reels for short videos, IGTV for longer content, and Instagram Shopping for product discovery. Users can follow accounts, engage through likes and comments, and discover content through hashtags and the Explore page. The platform is accessible via mobile apps and web browsers, with the mobile experience being the primary focus.
Common issues with instagram.com
Instagram users frequently report login difficulties, including problems with two-factor authentication and password resets. Content upload failures are common, particularly for videos and Stories, often due to file size limits or format incompatibility. Users experience feed refresh issues where new content doesn't load properly. Story and Reels playback problems, including videos not loading or playing without sound, occur regularly. Direct message delivery delays and notification issues are also reported. During outages, users typically see error messages like 'couldn't refresh feed' or complete inability to access the app. Clearing app cache, checking internet connectivity, and updating the app usually resolve minor issues.
| Disponibilité | 100% |
| Temps moyen | 678ms |
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